Privacy Policy

1. Introduction

Welcome to gptapp.dev. This Privacy Policy explains how Licode Pty Ltd (ABN: 96 670 334 700) trading as appaca.ai ("we", "us", "our", or "gptapp.dev") collects, uses, discloses, and protects your personal information when you use our platform and services.

By using gptapp.dev, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Personal Information

When you register for an account, we collect:

• Name
• Email address
• Profile information (if provided)
• Authentication credentials

2.2 Payment Information

When you subscribe to a paid plan, we collect payment information through our third-party payment processor (Stripe). We do not store your complete credit card information on our servers.

2.3 Usage Data

We automatically collect information about how you interact with our platform:

• IP address
• Browser type and version
• Device information
• Pages visited and features used
• Time and date of access
• Referring URL
• Operating system

2.4 User Content

We collect and store content you create on our platform:

• ChatGPT apps
• MCP tools and widget code
• Prompts and AI interactions
• Custom domain settings
• Images and media files you upload

2.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for authentication and security
• Analytics Cookies: We use Google Analytics to understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

3. How We Use Your Information

We use the collected information for various purposes:

• Provide, operate, and maintain our services
• Process your transactions and manage subscriptions
• Authenticate your account and prevent fraud
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our platform
• Develop new features and functionality
• Monitor and ensure platform security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Third-Party Services and Data Sharing

We integrate with and share data with the following third-party services:

4.1 AI Service Providers

We use third-party AI providers to power our platform's functionality:

• OpenAI: For GPT-powered features and chat functionality
• Anthropic: For Claude AI capabilities

When you use AI features, your prompts, inputs, and content may be sent to these providers. Their use of your data is governed by their respective privacy policies. We recommend reviewing:

• OpenAI Privacy Policy: https://openai.com/privacy
• Anthropic Privacy Policy: https://www.anthropic.com/privacy

4.2 Analytics Services

We use Google Analytics to collect and analyze usage data. Google Analytics uses cookies to track your interactions with our platform. This helps us understand user behavior and improve our services. For more information about how Google uses data, visit: https://policies.google.com/privacy

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4.3 Payment Processing

We use Stripe to process payments. Stripe collects and processes your payment information according to their privacy policy: https://stripe.com/privacy

4.4 Hosting and Infrastructure

Our services are hosted on secure cloud infrastructure providers. Your data is stored on servers that comply with industry-standard security practices.

4.5 Other Third Parties

We may share your information with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent
• Potential buyers in the event of a merger or acquisition

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal, regulatory, or security purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation on how we process your data
• Objection: Object to certain processing activities

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

You also have the right to lodge a complaint with your local data protection authority.

11. Australian Privacy Principles (APP)

As an Australian company, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you believe we have breached the APPs, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Currently, our platform does not respond to Do Not Track signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via [email protected].